A few things will help the visit run more smoothly:
Please call or email the veterinarian that has most recently seen your pet to get any records. Make sure the doctor's notes are included. Email them to me before the appointment if possible (email@example.com).
If the doorbell is stressful for your pet, let me know and I can call when I arrive.
Please let me know beforehand where parking is available near your house.
If your pet gets nervous, scared, aggressive, or panicky during previous veterinary visits, please let me know. They may benefit from mild sedation that would be given beforehand.
For cats that tend to hide, please have the cat in an area of the house without lots of hiding places when we show up. Having the cat in a bathroom is usually a good option. We can text when we are on our way or when we arrive to give you time to get the cat ready.
Have a leash and your dog's favorite treats ready. (I always try to have treats on hand as well.)
Preparation for lab work, including wellness or senior labs/sick visits:
Don't allow access to the litter box for several hours (for cats) or take them out to urinate (for dogs) for several hours beforehand. This makes it more likely that we can collect a urine sample as part of the blood work. For pets that will be getting blood work (other than just a heartworm or FIV/FELV test): please fast them 8 hours before the test. If your pet is diabetic, contact me beforehand.
Save a fecal sample that is less than 24 hours. Keep it in the fridge.
I accept cash, check or Venmo.
Doorbell Pet Doctor is not an emergency clinic but I do try to accommodate urgent needs as much as I am able to. I respond to urgent emails and phone calls as soon as I am able.
24 hour emergency hospitals:
Angell Animal Medical Center
350 South Huntington Avenue
Boston, MA 02130
180 Bear Hill Road
Waltham, MA 02454
Massachusetts Veterinary Referral Hospital
20 Cabot Road
Woburn, MA 01801